NORMAL POSTAGE
Normal postage fees will be at a charge of $1.50. This is regardless of the number of items purchased.
Normal postage will arrive at approximately 2 to 4 working days.
REGISTERED POSTAGE
Registered postage will be at a charge of $2.30. This is regardless of the number of items purchased.
Registered postage will arrive at approximately 3 to 7 working days.
PAYMENTS
Payments must be made by Internet Banking or ATM bank transfer of your choice.
Payments must be made within 24hours upon receiving confirmation email.
Please make payment to the following POSB saving account number: 193-51220-8
ORDER FORM
Do email hanselgretel.purchase@gmail.com in the following format and wait for a comfirmation email from us before making payment.
Name:
Contact number:
Email:
Mailing address:
Item name/code:
Colour:
Quantity:
Payment mode:
Postage type:
Reference number:
Email orders to : hanselgretel.purchase@gmail.com
TERMS & CONDITIONS
► For ATM payment, a snapshot of your receipt must be attached to your order form.
► There are no exchange of items after purchase.
► There are no refunds for items after purchase.
► Hansel & Gretel is not responsible for lost of parcels during mailing.
► Hansel & Gretel is not responsible for lost of payment transactions.
► Hansel & Gretel confirms purchases by first come first serve basis.
► Hansel & Gretel reserve the rights to blacklist customers according to appropriate circumstanses.
► Hansel & Gretel reserve the rights to cancel confirmed orders due to reasonable circumstances.
► Hansel & Gretel will carry out refunds upon orders cancelled by us according to reasonable circumstances.
PRIVACY POLICY
Hansel & Gretel keeps information of our customers through Order Forms such as name, contact number, email address and mailing address.
This is to provide effective responds to future purchases from our customers and providing newsletters to update our customers of events.
Customers' informations will not be sold, exchange or transfered to other company.
Customers' information will be kept confidential.
Terms & Conditions
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Contact Us
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About Hansel & Gretel
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Privacy Policy
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FAQ
❀ HOW TO SHOP AT HANSEL & GRETEL?
Take a look at our collections and select any item(s) you would like to purchase. After decisions made on the items you have chosen,
proceed to the order procedures section and look through the ordering format. You can conviniently copy the ordering format
directly from our website. Fill in the respective requirements from the order form and email it to us at hanselgretel.enquiry@gmail.com
Do wait for a confirmation email from us before making payments.
After you have received our confirmation email on availability of the product,
you can proceed to make payment either through Internet Banking or ATM bank transfer fo your choice.
If you choose to make payment by ATM transfer, do remember to verify your
payment by taking a snapshot of your receipt and email it to us.
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❀ CAN ORDERS BE CANCELLED?
Please note that once a confirmation email has been sent to you, your orders cannot be cancelled.
Hansen and gretel reserve the rights to blacklist customers who do so.
Blacklisted customers will receive a warning email and will not have
the rights to shop in Hansel and Gretel in future.
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❀ CAN YOU PROVIDE MORE INFORMATION ON YOUR PRODUCTS?
We will do our best in providing you with all the informations you will need about our products online.
You can also refer to "About Hansel & Gretel" for more information.
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❀ HOW TO MAKE AN ENQUIRY?
To make an enquiry, do drop us an email at hanselgretel.enquiry@gmail.com and we will attend to your enquiry shortly.
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For more enquiries please email to hanselgretel.enquiry@gmail.com
Terms & Conditions
.
Contact Us
.
About Hansel & Gretel
.
Privacy Policy
.
FAQ